Telephony Solution for the health care industry
FEATURES
Highlights
Get highlights on the status of all agents in your call center at a glance
Performance Reports
Detailed insights on each agent inbound and outbound call
24/7 Support
We really want to ensure that your issues are our priority
Dynamic Graph
Analysis of agents logged in, calls answered and total calls
Realtime CDR
Detailed view of calls with visualization of number of calls dropped / in queue.
Floor Concurrency
Get real time updates of agents, total drop calls and total calls
