Call Center Solutions for Automobiles Dealers
Appointment scheduling & reminders
*Mboatel smart self-service IVR can help the customers to book the appointment for service just in a few clicks even if agents are not available. With SMS / WhatsApp integration, dealers will be able to send personalised reminders to customer for their service and insurance renewals.
Follow-up & call back scheduling
With *Mboatel Call Center Solution, dealers are ensure to call their customers for regular follow-up and call back promises are met, thus leading to better lead turn around.


Increased Revenue and Sales
With in-built voice blasting solution, run multiple effective marketing campaign to announce new offers and product launch. Easy capturing of inbound leads, follow up on potential sales help to drive more sales and generate revenue.
Call recording & monitoring
*Mboatel Call Center solution enables to record every customer interaction for quality monitoring and dispute resolution. It can filter voice files based on source, destination, time & duration.
MIS & Performance report
*Mboatel call center solution enables the management to generate proper MIS and performance reporting which helps better in service management and employee performance evaluation.
Multi Branch Management
All the branches can be connected through VPN for easy coordination and effective management. It allows seamless communication across all branches at lower cost.


Increased Productivity
*Mbaotel automated dialers enables to handle large volume of calls efficiently, reduce increased agent talk time and reduce agent idle time. Hence it improves agent productivity without affecting customer experience.
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WHAT CLIENT’S SAY ABOUT US


We would like to express our sincere appreciation for your quality service in setting up our IPPBX System in a timely manner without any downtime. We could not be more satisfied with your work, and we look forward to continuing this relationship
–Mr. Mayesh Kumar. N , Web Designer & System Administrator , Renaissance Holding. Bangalore


Your services have added immense value to our business. The support from your team has been wonderful. You are a trusted partner in our progress.
–Mr. Anup Heggar Director, Bookaprop Estate (P) Ltd.

